Susan Fitzell, CSP®
Certified Speaking Professional
Manchester, New Hampshire, United States
CSP since 2022
Expertise
Corporate Culture, Education, Inclusion, Innovation, Leadership & Achievement
About
Susan Fitzell shows leaders how to stop wasting talent, fix costly miscommunication, and create brain-friendly workplaces where people perform at their best.
A Certified Speaking Professional (CSP) with more than 30 years of experience, Susan has spent her career helping teams overcome barriers to performance with practical, research-driven strategies that work in real-world environments.
Her signature framework, Inclusive Dynamic Workplace Design™, equips leaders to reduce costly miscommunication, strengthen collaboration, leverage practical AI to reduce cognitive load, and improve employee engagement, without labeling or dividing teams. The result: higher productivity, stronger innovation, and measurable business impact.
Susan's keynotes and training programs are dynamic, interactive, and designed to get audiences involved. Participants don't just listen. They actively engage, practice strategies, and leave with tools they can apply immediately.
Susan blends lived experience with professional expertise to offer a unique perspective on helping organizations unlock underutilized talent. Drawing on decades of expertise in learning, neurodiversity, acquired brain injury, and brain-friendly performance, she demonstrates how thoughtful leadership and practical AI can help every employee work smarter and contribute more effectively. Audiences consistently leave her sessions with actionable solutions they can use immediately to solve pressing challenges in a rapidly changing workplace.
Susan's high-impact programs help organizations become more agile, innovative, and future-ready by creating brain-friendly, AI-enabled workplaces where people and performance thrive together.
Listed in the Global CSP® Directory, checked against NSA records October 2026. Back to the directory