
Laurie Brown, CSP®
Certified Speaking Professional
Ferndale, MI, United States
CSP since 2022

Expertise
Customer Service, Leadership & Achievement, Other, Women in Leadership
About
Laurie Brown, CSP, has over three decades of experience as a trainer, coach, and speaker, helping her audience improve their presentation, communication, and customer service skills. In that time, she has earned a reputation as a highly engaging, fun, and effective professional whose work gets results for her clients. In recognition of her expertise, she was named one of the Top 30
Communication Global Gurus for two years in a row, a distinction that highlights her influence and impact in the field of communication. This year she came in second place.
A key asset that Laurie brings to her work is her range and depth
of experience. She has an international clientele, having worked on four continents and in numerous countries including the UK,
Panama, Japan, Mexico, Germany, Spain, Australia, Thailand and Bahrain, as well as throughout the United States and Canada. Laurie has worked with culturally diverse audiences at all corporate levels, and a wide range of clients from Fortune 500 companies, technology and manufacturing companies, professional services,
law firms, government agencies and small family-owned businesses. Her clients include Joybird, Bayer, Accenture, SalesForce, KPMG, Newfold, BAM, Google and Ford Motor Company, among many others.
Laurie is passionate about providing engaging training and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-Aid.
Listed in the Global CSP® Directory, checked against NSA records October 2026. Back to the directory