NSA Cancellation Policy

Plans change. We get it. We’ve simplified our cancellation policy to be one less thing you have to stress about:

  • We do not offer refunds for any purchases you have immediate access to, including membership (see our bylaws here), NSA Zoom accounts, and NSA Digital Vault subscriptions.
  • For events, conferences, and other NSA meetings (in person or virtual), we offer full refunds until 30 days prior to the start of the live, in-person event.
  • We do not offer refunds for any purchases from our affiliate members, vendors, sponsors, or NSA Chapters because, well, we didn’t collect any money. We’re happy to assist you in getting in contact with our partners and chapters.